Welcome to the Community Support Thread!
This Steam Guide goes over how to troubleshoot download and connection issues.
This Steam Guide goes over how to troubleshoot web-page and other connection issues.
How to re-install Steam. This method will NOT remove your games.
We have a dedicated support channel in our Discord server that you can also post in.
We invite everyone to help other users in our Community Support Threads and on our Discord server.
Please take more than 10 seconds to write your question. A well structured and good-looking comment goes a long way in getting someone to help you, and makes your question a lot easier to understand.
Do not delete your comments: People find questions in these threads through Googling the same issue, and please edit your comment with a solution if you find one.
There are no magicians here. Some questions wont be answered or replied to. Consider using other things like the Steam Community Forums, Google, or a different support forum if no one here can offer any help. Additionally, every game on Steam has it's own dedicated Community Forum, and you can also contact Steam Support regarding a specific product. Consider asking your game-specific questions there. Most games also have a dedicated subreddit.
Only Steam Support can solve personal account issues such as payment issues or your account getting hijacked. We can however give advice on what to do in a situation like that. No one, including Steam Support, can assist with item/trade scams.
/r/Steam is not affiliated with Valve in any way whatsoever.
- Search for previous Support Threads.
- You can view average Steam Support response times here.
- This is our guide on what to do if your account has been hijacked.
- We recommend you check out the troubleshooting section of the subreddit wiki to see if your issue is listed there.
- If you have proof of a scammer you should report their Steam profile and report them on SteamRep. Do not post about it here.
- This Steam Support article details what counts as proof of ownership.
- Here is our full list of safe sites to buy Steam keys from.
Welcome to the Bi-Weekly Game Suggestion Thread!
Do you not know what to play?
You found a niche game that everyone should try? Can't find the perfect zombie survival animal simulator game? Well this is the thread for you. This is going to be a weekly thread containing questions about what should I play and suggestions for new games to play. After the first week we will include charts with the most upvoted responses and such each week.
Now to make this work the best and not just be spammed with "What should I play?", please be as in depth in what type of game you want to play and what you are looking for. There are too many games to be able to properly suggest something with no background information.
If you want to discuss things relating to this thread but that aren't suggestion or suggestion questions then please check the stickied META comment and reply to it.
I have a ton of trading cards from games to craft badges. When is the best time to craft them in order to have the highest steam level?
Didn't buy anything in like a year, today at checkout i had to fill whole billing address along with my phone number didn't wana let me Chek out without full name address and phone number along with my card details. From what I remember wasn't like that before. You guys go trough the same process when using debit?
I have several computers in my house that are more than capable of running terraria, and my 7yo son has taken an interest in playing with me! Happy dad noises!
So my question is — how do I make this work? I’m familiar with setting up a server for play over the internet and port forwarding, but that’s with only one copy of the game running from my household, and my friends connecting externally through IP address.
Is there a way I can use my copy of terraria on two different computers over LAN, or do I have to set up another steam account, buy another copy, etc etc?
Any help is appreciated!
I do not want to pirate terraria or acquire a copy of it by any nefarious or alternative means. Legal/Legit suggestions only, please!
Please help. In game sounds stop working. I uninstalled the game I was playing first, but then I tried to play another steam game and realized the issue is coming from steam and not me (i think). Skyrim played its intro "hruh" sound, and then didn't make another. Undertale started playing its intro music, but cut off. I'm going to uninstall and reinstall steam, but if that doesn't fix the sound from cutting, I don't know what to do.
I've been on Steam long enough, that if I had started playing it as a newborn infant, I'd be around 20 years old.... And I wasn't a newborn at the time. lulz.
Can the mods do their jobs and remove all the posts about the sex with hitler game? There have been 100000 posts about it in the past week, I think they're being spammed as a publicity stunt
Hello! Would I be able to have a game that I have on the Xbox pc game pass and if I decide to buy it on steam, would I be able to without it interfering with my stuff use both? I wouldn’t be running them at the same time, just want the perks of having it through steam lol